2. Quality Administration System 2.1. Periodic Management Processes 2.2. Groups 2.3. Relations 2.4. Representation 2.5. Reviews 2.6. Quality Culture 2.7. Common Targets 2.8. PDCA (Education) 2.9. PDCA (R & D) 2.10. PDCA (Social) 2.11. PDCA (Administrative)